WELCOME TO THE BEST SLEEP OF YOUR LIFE.

Here’s everything you need to know about your new mattress, so you can rest easy.

Welcome to WinkBeds from our founder and CEO, Dan Adler.

On behalf of our entire team, I’d like to officially welcome you into the WinkBeds family.

Your new mattress was proudly handmade in the U.S.A. by skilled mattress-makers using the finest quality, American-sourced materials. It’s a piece of American craftsmanship you’ll enjoy every night.

I’m wishing you wonderful nights of sleep, and even better days awake.

Dan Adler, Founder & CEO of WinkBeds

Dan Adler

Founder & CEO

Setting up your WinkBed is simple & easy.

Before you do anything, we recommend gazing at the box containing your new mattress and taking pride in your excellent decision (even if the box may have gotten a little roughed up during shipping!)

1

Slide the bed out of its box onto your frame/platform. It helps to lay on its side. Careful, it’s heavy!

2

Unwrap the outer plastic wrap, unfold the rolled-up bed and position it on your frame.

3

Find the end of the inner plastic wrap and carefully cut it open with the razor provided.

4

Remove plastic wrap, position bed and re-align fabric along the corners by pulling upward.

5

Once the bed is fully expanded, hop on, relax and enjoy!

A new mattress is like a new pair of shoes

Your WinkBed is designed to break in and adjust to your body as your body adjusts to it. Please save your first impressions and sleep on the bed for a few nights before making any judgements.

We promise, it’ll be worth it!

TO CARE FOR YOUR WINKBED, THERE ARE A FEW THINGS IT LOVES...

A Good Frame Icon

A Good Frame

Putting your bed on a poor or worn-out frame will keep you from the full WinkBeds experience. A strong center support beam & legs is crucial.

A Good Cleaning

As with all mattresses, dust and dander can build up, so we recommend using the upholstery attachment on your vacuum every few weeks to keep your bed fresh.

A Good Cover

While not required, a good mattress protector can help keep your WinkBed fresh, clean and stain-free, and greatly extend its lifespan.

Most of all, your bed loves a good spin.

All mattresses go through a normal break-in period. To help your WinkBed break in evenly and prevent indentations, we suggest rotating it every 2 weeks for the first 3 months, then every 2 months thereafter.

Sleep Emoji

Rotate every 2 weeks the first 3 months

Sleep Emoji

Rotate every 2 months thereafter

We've officially got your back (for life).

Yes, it’s true! Your new WinkBed is covered by an unprecedented Lifetime Limited Warranty for as long as you own it. It’s just one more way we’re helping you sleep better than you ever have.

OUR “ANY REASON” 50% OFF REPLACEMENT GUARANTEE

Your new mattress is guaranteed to stay factory fresh and comfortable for life. But if your needs change and you later decide you want something firmer, or softer, or simply want to refresh your mattress, we’ve got you covered.

After your trial ends, as a member of the WinkBeds family, we’ll replace your original mattress with a brand new one in the same size for just 50% of the current retail price.

That’s our promise to you. Family treatment.

This offer is limited to one replacement per household, and all sales are final.

NOT LOVING YOUR MATTRESS? NOT TO WORRY! WE’VE GOT AN EXCHANGE PROGRAM.

If you’re uncomfortable after a few weeks,
let us know. We make several bed models in varying firmness options (softer, medium, firmer, plus), and we won’t sleep until you’re getting the best sleep of your life.

If you’re interested in exchanging your mattress,
simply reach out and we’ll get you taken care of.

OUR MOST COMMON FAQS

Have a question that’s not here? Reach out to us and we’ll get you an answer ASAP.

Should I flip or rotate my mattress?

Most mattresses go through a break-in period where the foams begin to soften up with normal use. To elongate the life of your mattress and make sure the foams break in evenly, we recommend rotating your mattress every two weeks for the first three months, then every 2 months thereafter.

The majority of our mattresses are not designed to be flipped. The WinkBed Firmer and The GravityLux Firm can be flipped, they both feature an extra-firm bottom sleep surface.

Do I need to wait to use my WinkBed after opening it?

No need to wait! Your WinkBed is ready to use right out of the box.

How do I clean my mattress?

As with all mattresses, dust and dander can build up, so we recommend using the upholstery attachment on your vacuum every few weeks to keep your bed fresh.

Do I need a mattress protector?

While not required, a good mattress protector can help keep your WinkBed fresh, clean and stain-free, and greatly extend its lifespan.

Should I flip or rotate my mattress?

Most mattresses go through a break-in period where the foams begin to soften up with normal use. To elongate the life of your mattress and make sure the foams break in evenly, we recommend rotating your mattress every two weeks for the first three months, then every 2 months thereafter.

The majority of our mattresses are not designed to be flipped. The WinkBed Firmer and The GravityLux Firm can be flipped, they both feature an extra-firm bottom sleep surface.

Do I need to wait to use my WinkBed after opening it?

No need to wait! Your WinkBed is ready to use right out of the box.

How do I clean my mattress?

As with all mattresses, dust and dander can build up, so we recommend using the upholstery attachment on your vacuum every few weeks to keep your bed fresh.

Do I need a mattress protector?

While not required, a good mattress protector can help keep your WinkBed fresh, clean and stain-free, and greatly extend its lifespan.

The perfect pairing to take bedtime to the next level

Best Seller

The Adjustable WinkBase 2.0

Our best-selling, single piece adjustable base, with a one-touch remote for your ideal position.

From: $949
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The Platform Foundation

Designed for simple assembly, beauty and function, with optimal support and durability.

From: $279
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The Heavy Duty Bed Frame

Crafted from fiberglass-infused resin and capable of supporting 2,500 lbs with no motion transfer.

From: $150
Shop Now

OUR MISSION IS TO BE THE WORLD’S MOST PEOPLE-CENTRIC BEDDING COMPANY. YOUR HAPPINESS AND COMFORT IS OUR FOCUS, 100%.

If we can make your experience better in any way, please don’t hesitate to get in touch.

Call or chat our Customer Care Team M-F, 10am-7pm ET, or email us anytime.