Your new WinkBeds mattress is covered by a Lifetime Limited Warranty (the “Warranty”) for the full period of
the original owner’s (“you”) ownership and use.
WHO IS COVERED
This warranty is valid only for the original purchaser from the original purchase date of the Mattress and is
non-transferable. The “original purchaser,” for the purposes of this Warranty, is the first purchaser of the
Mattress from Wink Beds LLC (“WinkBeds”) or a WinkBeds authorized retailer. Please retain a copy of your receipt
as proof of purchase and owner.
If the original purchaser sells or otherwise relinquishes ownership of the mattress to another, this Warranty
terminates and the subsequent owner accepts the product “as is” and “with all faults.”
WHAT IS WARRANTED
This Warranty extends to mattresses manufactured by WinkBeds and purchased directly from WinkBeds or WinkBeds’
authorized retailers (the “Mattresses”).
WinkBeds warrants the Mattress in its original packaging sold to you against the defects in material and
workmanship set forth below (“Defects”) for the full period of ownership by you and use by you commencing from
the time your Mattress is purchased by you. This warranty is limited to one replacement per mattress purchased.
This warranty does not extend to mattresses purchased under the “Any Reason” replacement guaranty.
THE FOLLOWING DEFECTS ARE COVERED:
Deterioration causing the Mattress to have a visible indentation greater than one (1.5”) one and one half
inches that is not associated with an indentation or sag which results from use of an improper or unsupportive
foundation or bed base. Normal wear requires that a Mattress be continuously supported by a matching foundation
or adjustable bed base with a proper bed frame sufficient to support the collective weight of the Mattress and
user(s).
Any physical flaw in the Mattress due to a manufacturing defect that causes the foam or spring material to
evidence degradation, split or crack, despite normal usage and proper handling.
THIS MATTRESS WARRANTY DOES NOT COVER
Any product which has been subject to misuse, neglect, accident or used in violation of instructions, including
instructions to place mattress on proper bed frame. A normal increase in softness of the foam pressurerelieving
material which does not affect the pressurerelieving qualities of the Mattress. Comfort preference. Defects
caused by physical abuse or damage to the structure and/or cover material, including but not limited to, burns,
cuts, tears, liquid damage, or stains. Mattresses sold “as-is”, “preconditioned”, “reconditioned”, “used”,
“returned”, “previously owned”, or any other similar wording indicating that the Mattress is not “new” or of
“first quality”, or has previously been purchased or used by another consumer.
WARRANTY REMEDY
In the event of a Defect (as defined above), WinkBeds’ sole liability and your sole remedies under this
Warranty will be:
A replacement of your defective mattress with a brand new WinkBeds mattress in the same model and size at
absolutely no charge to you.
YOUR RESPONSIBILITIES
In order for this Warranty to apply, the Mattresses must be used on a firm, rigid, non-flexible surface with an
ample center support leg(s), such as a bed base that is structurally capable of supporting the weight of the
Mattress and user(s) for the entirety of its use. Purchaser must prove that matching foundation or adjustable
bed base with a proper bed frame sufficient to support the collective weight of the Mattress and user(s) was
used.
You must return your Mattress and show proof of original purchase. At WinkBeds’ option, WinkBeds may authorize
you to provide photo evidence of defect in lieu of returning the Mattress. You are responsible for the shipping
costs associated with returning your mattress. However, if WinkBeds determines that a Defect exists, WinkBeds
will assume all transportation costs associated with returning and replacing your mattress.
